GENERAL SHIPPING INFORMATION:

The MOKUBO (including all individual parts) is shipped by a forwarding agent on a one-way pallet.
Each delivery is fully insured against transport damage.

The costs for packaging and shipping are:
to Germany: 99.00 euros
to Austria: 149.00 euros
to Switzerland: 249.00 euros plus import sales tax and customs duties

You can reorder individual parts such as stoves, pots, etc. from us.
The individual parts are shipped via DHL. The shipping costs depend on the weight:

Germany:
Parcel from 0.1 to 2.0 kg: 4.99 euros
Parcel from 2.1 to 5.0 kg: 7.99 euros
Parcel from 5.1 to 10.0 kg: 9.99 euros
Parcel from 10.1 to 30.00 kg: 21.99 euros

EU countries:
Parcel from 0.1 to 2.0 kg: 13.99 euros
Parcel from 2.1 to 5.0 kg: 17.99 euros
Parcel from 5.1 to 10.0 kg: 22.99 euros
Parcel from 10.1 to 20.0 kg: 33.99 euros
Parcel from 20.1 to 30.0 kg: 44.99 euros

Switzerland:
Parcel from 0.1 to 5.0 kg: 29.99 euros
Parcel from 5.1 to 10.0 kg: 35.99 euros
Parcel from 10.1 to 20.0 kg: 49.99 euros
Parcel from 20.1 to 30.0 kg: 55.99 euros

Alternatively, you can pick up the goods in Düsseldorf, in which case the shipping costs will of course be waived.
For collection, please make an appointment by telephone on +49 211 8694960.

SPECIAL INSTRUCTIONS FOR SHIPPING ABROAD:

Deliveries abroad may be subject to customs duties, taxes and fees which are not included in the total price shown.

PAYMENT METHODS:

Credit card
If you select this payment method, you will be redirected to Stripe in the next step. Once the required data has been entered there, you will automatically be redirected back to this store to complete the order.
PayPal (credit card, direct debit, bank transfer)
Buy now

or

Buy now and pay later in
3, 6, 12 or 24 monthly installments - with no down payment.

If you select this payment method, you will be redirected to PayPal in the next step. Once the required data has been entered there, you are automatically returned to this store to complete the order.

Against prepayment
If you choose "prepayment", please transfer the amount due promptly to our account. Please use the following bank details for your transfer:

IBAN: DE08 3007 0024 0086 2300 00
BIC: DEUTDEDBDUE
Deutsche Bank Düsseldorf

Beneficiary:
Red Rock Adventures GmbH
Venusstrasse 1
D-47877Willich

Please state "MOKUBO" and your name as the reason for payment. This makes it easier for us to allocate your order and speeds up shipping.
We will ship the goods immediately after receiving your payment.

On collection
You are welcome to collect your MOKUBO from us in Düsseldorf. You can pay on site in cash or by EC or credit card. The address is: MOKUBO Manufaktur on the Areal Böhler, Building 23 / Gate 67, Hansaallee 321, 40549 Düsseldorf.

Please make an appointment in advance by calling: +49 211 8694960.